A friend is gods gift

I'm a great place to add more information about your product, such as sizing, material, care, and cleaning instructions. This is also a great space to highlight what makes this product special and how your customers can benefit from this item.

I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase.

• Easy Returns & Exchanges

• Hassle-Free Process

• Builds Customer Confidence

Thank you for shopping with us. We want you to be entirely satisfied with your purchase. Because our items are made-to-order and custom-designed, please review our policy regarding returns, exchanges, and refunds below.

1. Custom and Made-to-Order Items

• All Sales Are Final: Because our products are custom-made or printed on demand specifically for you, we cannot accept returns, cancellations, or exchanges if you change your mind or order the incorrect size.

• Errors and Defects: If your item arrives damaged, has a manufacturing defect, or features a clear printing error, we will gladly replace it or issue a full refund.

2. Standard (Non-Customized) Items

If you purchased a standard, non-customized item, you are eligible for a return under the following conditions:

• Timeframe: You must initiate your return within 7 days of receiving your delivery.

• Condition: Items must be unopened, unused, unwashed, and in their original packaging

• Return Shipping: Customers are responsible for paying their own return shipping costs. Shipping costs from the original order are non-refundable. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

3. How to Initiate a Return or Report a Defect

To report a damaged item or request a standard return, please follow these steps:

1. Email our customer service team at Designs4upei@gmail.com within 7 days of delivery.

2. Include your Order Number and the email address used to place the order.

3. For damaged or defective items, you must attach a clear photograph demonstrating the quality issue or damage.

4. Once approved, our team will provide you with the correct mailing address and instructions for your return or replacement. Do not mail items back without prior approval.

4. Refunds & Processing Time

• Approval: Once your return is received and inspected (or your defect claim is approved), we will send you an email notifying you of the approval or rejection of your refund.

• Original Payment Method: Approved refunds are automatically credited back to your original method of payment.

• Timeline: Credit card refunds typically take 7 to 10 business days to appear on your statement, depending on your bank institution. PayPal refunds will generally appear in your balance within 24 hours.

I’m a great place to add more information about your shipping methods, packaging, and cost.

Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.

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